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Store Policies

NONI STORE POLICIES

Payment Methods

We accept Visa, MasterCard, American Express, and Discover Cards for secure online ordering.

 

Shipping

We do our best to process your order within 2 business days. Shipping is FREE on any US orders over $100.00 (pdf downloads not included). This applies to orders shipped within the continental US, Hawaii, Alaska, and US Territories. It does not apply to international orders.

Packages shipped within the US are sent USPS First Class or Priority, depending on weight. Delivery takes 2-3 days in the US.

International orders, including Canada, are shipped USPS First Class or International Priority and may take up to 2 weeks for delivery, depending on destination. Please note that other countries may charge customs fees. Unfortunately, Noni can't be responsible for any additional fees that may apply to your package.


$0.00 - $24.99 $25.00 - $49.99 $50.00 - $99.99 $100.00 +
   United States: $5.00 $8.00 $10.00 FREE
   Canada: $7.00 $12.00 $20.00 $25.00
   International (Except Canada): $10.00 $15.00 $30.00 $40.00


NOTE:  Order totals do not include cost of downloadable PDF patterns.

 

Downloadable PDF Patterns

When you purchase a PDF pattern from us, the pattern is yours. There is no limit on the period of time during which it may be downloaded or the number of times you may access it. The pattern is, however, our intellectual property and the way we earn our living. We kindly ask that you please respect this and not copy or distribute the pattern to others.

There are three ways to access PDF patterns purchased on our site:

  • The order confimation page will have a link to download the file.
  • The order confirmation e-mail will also have a link. Please check your spam folder if you do not receive the e-mail within a few minutes of completing the check-out! If you checked out as a guest and did not create an account on our site, please save the e-mail in case you want to access the file in the future.
  • Finally, customers who created an account on our site can access the files by clicking on My Account at the top of the page and then selecting Completed Orders from the new navigation menu. Each order with downloadable files will have a Download Files link.

 

Missing or Incorrect Order Contents

Items missing from your order must be brought to the attention of Noni within 30 days of the ship date. Contents discrepencies not brought to the attention of Noni within 30 days of the ship date are no longer the responsibility of Noni.

 

Return Policy

If you are not satisfied with your order for some reason, you may certainly return it for store credit or for a full refund. For a full refund, all returns must be completed within 30 days of the original purchase. Returns can be made for store credit within 90 days of the original purchase. in all cases, items must be returned in saleable condition by a guaranteed carrier.

 

Privacy Policy

We do not track you or your web browser in any way other than what is necessary to allow you to log into and place orders on the Noni website. We do not share your e-mail address or any other personal information with anyone else. We only send occasional e-mails to you if you have signed up to be on our mailing list.